Hapag-Lloyd Cruises Jobs

Overview:

Hapag-Lloyd Cruises is one of the world’s leading providers of luxury and expedition cruises. Based in Hamburg, Germany, the company combines over 130 years of maritime heritage with modern, award-winning cruise experiences. Known for its excellence in service, exclusivity, and refined style, Hapag-Lloyd Cruises offers voyages on both oceans and remote polar regions with a strong focus on German-speaking clientele, though select itineraries also cater to English-speaking guests.

Mission:

To deliver exceptional travel experiences through world-class service, unique itineraries, and premium comfort—both on sea and shore.

Fleet:

Hapag-Lloyd Cruises operates a small, highly curated fleet of luxury and expedition ships, each recognized for its intimate atmosphere and 5-star service:

MS EUROPA – Ultra-luxury flagship cruise ship, consistently ranked among the best in the world
MS EUROPA 2 – Modern, lifestyle-oriented luxury ship for discerning travelers
HANSEATIC inspiration, HANSEATIC nature, HANSEATIC spirit – State-of-the-art expedition vessels for polar and tropical destinations

All ships are designed to provide a relaxed, elegant experience with small guest capacities and high crew-to-guest ratios.

Destinations:

Hapag-Lloyd Cruises sails to over 200 destinations across all seven continents, including:

Europe (Mediterranean, Baltic, Northern Europe)
The Americas
Africa
Asia
Antarctica
The Arctic (North Pole, Greenland)
Remote islands and off-the-beaten-path destinations

Services and Experiences:

Fine dining by award-winning chefs
In-depth cultural enrichment and expert-led expeditions
Wellness and spa facilities
Environmentally conscious operations
Personalized shore excursions
All-inclusive luxury on board

Sustainability Commitment:

Hapag-Lloyd Cruises has implemented ambitious sustainability initiatives, including:

Using low-emission marine fuels (e.g., marine gas oil)
Eliminating heavy fuel oil use on all new ships
Shore power connectivity
Advanced waste management and water treatment systems

Awards & Recognition:

MS EUROPA and MS EUROPA 2 consistently ranked as 5-stars-plus in Berlitz Cruise Guide
Multiple awards for luxury, service, and expedition excellence from travel magazines and global organizations

Target Market:

Primarily German-speaking guests from Germany, Austria, and Switzerland; however, certain cruises are bilingual (German/English) to accommodate international travelers seeking a boutique, upscale cruise experience.